British Forces Germany Helpdesk

Babcock Support Services GmbH

Contacting our Helpdesk

Please use one of the options below if you need to request assistance via one of our helpdesk agents.

Self Service Web Forms

This is the most effective way to contact us on-line. Click here to proceed to our forms.

By Phone

Use the telephone number below to log a call with one of our agents.

0800 888 4242 (German Freephone Number)

Complaints Process

Babcock are committed to providing a consistent, fair and confidential complaint handling process to resolve issues raised by our customers. Details can be found here. You can view a flowchart of our Complaint Reporting Procedure here.