British Forces Germany & Italy

Babcock Support Services GmbH

Response Times

  • Emergency core hours – 45 minutes
  • Emergency Out of Hours – 3 hours
  • Urgent – 5 working days
  • Routine – 20 working days

Emergency

Where there is imminent danger to health, life or building if no immediate action is taken

Urgent

Where work needs to be completed swiftly to prevent further damage to property or put right a controllable health risk

Routine

Where work is necessary to prevent further damage and restore normal working order