British Forces Germany & Italy

Babcock Support Services GmbH

Self Service Forms

Please use one of the options below if you need to request assistance via one of our helpdesk agents but before you do so you may want to check the Frequently Asked Questions (FAQ) section of the website in case the answer to your question is already there.

Report a Fault

Please use this option to register a specific fault or repair that you would like us to attend to.

Report a Fault

Make an Enquiry

Please use the alternative option below for all other general questions and enquiries.

Make an Enquiry

Log a Complaint

Please use this option to log a complaint.

Log a Complaint

Customer Feedback

If you have received excellent customer service and would like to nominate someone for an accolade then please complete the following form.

Customer Feedback